FAQ

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If you have additional questions, please feel free to contact us for more information.

We strive to meet specific response time windows, weather permitting. These time windows include before 5 am, 7 am, and 8 am if we’ve scheduled you as a client. However, some storms may take longer to meet our minimum thresholds. Our response time is contingent on the severity of the weather conditions.
Yes, we do offer emergency services based on the situation. While we require our clients to be on seasonal contracts, we understand that unforeseen circumstances can arise. Our goal is to assist in emergencies and potentially earn long-term clients in the process. For snow removal emergencies, services are typically provided after our scheduled clients or on the following day.
In the case of emergencies, we aim to provide a same-day response. Our team is equipped to handle a wide range of urgent situations, especially for services like irrigation system repairs, where immediate attention can prevent further damage.
We offer flexible pricing options to suit your preferences. Our primary pricing structures include monthly all-inclusive billing per service, which is preferred by some clients. Others may choose to have the cost of all 12 annual services broken out and billed as the work is completed. We also offer a quote with similar data but structured to break the payments into even amounts each month.
Yes, we provide upfront quotes or estimates for various services, including maintenance and small projects. Our team can offer estimates over the phone to give you an idea of the expected costs.
We offer flexible pricing options to suit your preferences. Our primary pricing structures include monthly all-inclusive billing per service, which is preferred by some clients. Others may choose to have the cost of all 12 annual services broken out and billed as the work is completed. We also offer a quote with similar data but structured to break the payments into even amounts each month.
We accept a variety of payment methods for your convenience. These include credit cards, checks, ACH (Automated Clearing House) payments, and cash. We aim to make the payment process as hassle-free as possible for our clients. If you have any further questions or need additional information about our services, pricing, or policies, please don’t hesitate to reach out to our team. We’re here to assist you with all your landscaping and snow removal needs.
Yes, Greenspaces Landscaping is fully licensed and insured landscaping company. Our team consists of trained professionals who are qualified to handle all aspects of landscaping, design, and snow removal. Our licensing ensures that we adhere to industry standards and regulations, while our insurance provides peace of mind for both our clients and our team members.